Frequently asked questions

Psychotherapists help patients with a wide variety of mental conditions and emotional difficulties. They use counseling, also known as talk therapy, to facilitate personal change through self-knowledge, emotional acceptance, and growth with the optimal development of personal resources. Psychotherapists hold special degrees or certifications in their field.

Therapists on Maple can help patients manage many situations and conditions, including:

• Anxiety
• Depression or low moods
• Relationship challenges
• Work stress
• Life changes
• Focus, performance, and motivation
• Grief or loss
• and more

During the first consultation, the patient selects any topic they wish to discuss with the therapist, who will gather information about the patient’s history to properly evaluate their concerns and arrive at a plan to help guide treatment. Sessions are 50 minutes in duration.

Online counseling allows patients to see a psychotherapist from the comfort of their own home through text, audio, or video. Patients can book a visit at a time that’s most convenient for them, or choose to speak with someone as soon as possible — in 12 hours or less.

Yes. To see the same psychotherapist, patients will need to schedule an appointment and select the same psychotherapist each time.

Psychiatrists are medical doctors who specialize in mental health and psychiatric disorders. They undergo additional training and licensing so that they’re able to diagnose and treat mental illness. Psychiatrists focus on the physical causes and mental health aspects of mental illness and can prescribe medications.

Psychologists and psychotherapists, however, are not medical doctors. Psychologists often focus on cognitive behaviour therapy and other behavioural strategies, while psychotherapists often focus on talk therapy. Psychologists and psychotherapists cannot prescribe medications.